By visiting and interacting with our Websites, Apps, and Products, you may share certain information with us, as detailed below. We may share some of the information you share with us between our websites and apps to provide you with the most relevant content and may use some of the information you share with us to serve you relevant advertising.
- The types of information collected by Healtiyer and its partners through the Services and the purposes for which we use it.
- How Healtiyer collects, stores, and shares your information.
- Your rights with respect to such information collection
Personal Information: “Personal Information” is information that can be used either directly or indirectly to identify an individual (you). Examples include name, email address, physical address, Internet protocol (IP) address, mobile ad ID, and your interactions with the Websites that are connected to other identifying information, such as name, email address, physical address, and Internet protocol IP address.
WHAT KINDS OF INFORMATION DO WE COLLECT?
We receive information from or about you depending on the nature of your interaction with our Services.
Information you provide to us
You may provide us with information in several ways, including:
- Registering/Signing Up in the Services: When you choose to sign up for newsletters, sign up for an account, on our Services.
- Using our Products: When you search for and schedule medical care.
- Transactions with the Services: When you submit an opinion or comment through the Services, contact us, or register for more information regarding products or services.
- Promotions: From time to time, Healtiyer may offer promotions, such as surveys or sweepstakes, on the Services, for which we need Personal Information to administer.
The Personal Information that you provide may include your name, email address, physical address, birth date, gender, zip/city, marital status and health information (diagnosis, when you were diagnosed, what medications you’re taking, or what type of care you’re looking for).
Information we collect about you
When you use our Services, we may automatically collect information, when:
- Social Media and Sharing: If you share an article or post a comment or other content with a friend/contact.
- Device Information: we collect information from or about the computers, phones, or other devices where you install or access our Services, depending on the permissions you’ve granted.
- Data Analytics: Web analytics services, including third-party services such as Google Analytics, collect information about how visitors use our Websites, on both an individual and aggregated basis (click here for more information about Google Analytics).
- Marketing: we, and our marketing partners, collect information indicating an interest in particular subject matter.
The personal information we collect, when you use our Websites and Apps, typically includes attributes such as the operating system, hardware version, device settings, device identifiers, connection information (e.g. ISP), browser type, language and time zone, mobile phone number, mobile ad ID, and IP address; social signals (including, the friends/contacts content has been shared with); and, Website use information, such as pages viewed, interactions, dwell time, and navigation.
Information we receive from other sources
In order to continue to provide the Services free of charge, we are supported by advertisers and other partners. As part of our advertising and partnerships, we work closely with third parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them.
This could include demographic information, information about your likely interests based on your web browsing, and information about your interactions with advertisements delivered by our partners.
We may combine this information with other information you have provided to us or which we collected about you.
For more information on how to review or update your data preferences, please review the “YOUR RIGHTS, YOUR CHOICE, YOUR SECURITY” section below.
Cookies and Tracking Technologies
HOW DO WE USE YOUR INFORMATION?
We use personal information about you in connection with the following purposes:
To Provide and Enhance the Services: We use the information we collect to deliver and enhance our services, including ensuring our content is presented in the most effective manner for your device, to personalize features and content and make suggestions for you on our Services.
Transactions: We use your Personal Information to process your transactions, to send you confirmations, to respond to your requests, and for any related communications.
Retargeting: We use your information to allow us or third parties to deliver advertisements based on your interests on our Websites, affiliated websites or third-party sites.
Marketing: We use the information we have to improve our advertising systems so we can show you relevant interest-based advertising and measure the effectiveness and reach of advertisements and services. We may use your Personal Information for other marketing and market research purposes to learn more about our users. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time by sending a rights request as set forth in the “Your Rights” section below. Occasionally, comments may be anonymized and used in marketing materials.
Analytics: We may store details of your visits to our Websites and your electronic interactions with any emails that we send to you (“Usage Data”) under a pseudonym (i.e. not under your name but under an ID number), including the pages you visited and services you used. We use such Usage Data to help us learn more about our users’ preferences, to be able to tailor our Websites according to your interests and preferences, to help us address problems with and improve our site design, products, and services; to analyse trends and statistics; and to present content in the clearest and most friendly manner for you.
To Communicate with You: We use your information to send you marketing communications, communicate with you about our Services, and let you know about changes to our policies and Terms. We also use your information to respond to you when you contact us. In our Apps, we send you push notifications from time to time in order to update you about any events or promotions that we may be running. The Apps may also ask for your permission to access your camera and your photos. If you no longer wish to receive these types of communications, or if you’ve initially agreed for the application to access your camera and photos and you would like to stop the Apps from accessing them, you may turn them off at the device level. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information.
Other Reasons: We may use and collect Personal Information for other legitimate purposes associated with protecting your interests, our interests and those of third parties, including, keeping our services safe and secure, complying with the law, and when obtaining professional advice (for example, from lawyers).
HOW AND WHEN DO WE SHARE OR DISCLOSE YOUR INFORMATION?
Third-Party Marketing: We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don’t share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. We may request to share your information (including email address) with third-party business partners to provide you with information about and enroll you in clinical trials. In these situations and before sharing your information for these purposes, you will receive a just-in-time notice of the proposed sharing, and we will obtain your consent, or opt in, to such sharing. If you do not opt in, we will not share your information for these purposes.
Third-Party Services: When you interact with a third-party advertiser in our Services, the content creator or advertiser can receive information you share with them, as well as the information needed to complete the transaction, including medical information and contact details.
Legal Requirements: We may access, preserve, and share your information in response to a legal request if we have a good faith belief that the law requires us to do so. We may also access, preserve, and share information when we have a good faith belief it is necessary to detect, prevent, and address fraud and other illegal activity; to protect ourselves, you, and others, including as part of investigations; or to prevent death or imminent bodily harm.
Online Marketing: As described above, we may use, and when appropriate, disclose your Personal Information for marketing and market research purposes to learn more about our users and offer and improve our Services. We will only contact you for direct marketing purposes in accordance with applicable laws. You may opt out of our use of your Personal Information for marketing, market research, or direct marketing purposes at any time as set forth below.
Aggregated Data: We may disclose aggregated, non-personal information about Website users without restriction. We also may share information that has been “hashed” with certain third-party partners. “Hashed” information is information that has been converted to an anonymized string of characters in an effort to prevent third parties from unscrambling the anonymized string of characters to recover the underlying information.
HOW DO WE KEEP PERSONAL DATA ACCURATE AND UP TO DATE?
We will take reasonable steps to ensure that the personal data we hold is accurate and kept up to date. We realise that personal data changes frequently with changes of address and other personal circumstances. Please advise us when your personal data changes.
If you become aware that any personal data we hold is not accurate or if you would like to update your personal details, please advise us in writing via our contact details as described below.
Please note that it is your responsibility to ensure that the personal data you provide to us is accurate, complete and not misleading and that such personal data is kept up to date.
Links to third party websites
We do not knowingly collect, maintain, or use Personal Information from our Website about children under the age of 18. We request that persons under the age of 17 not use our Website without supervision from a responsible adult. We will never request Personal Information from a child under the age of 17 without verifiable parental consent. If we become aware that a child under the age of 17 has sent Personal Information to us without prior parental consent, we will remove his or her Personal Information from our files.